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Browsing by Author 李欣宜

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Issue DateTitleAuthor(s)
2007延遲原因資訊與服務補救對歸因可控制性與顧客反應之影響：以台鐵為例李欣宜; Hsin-Yi Lee; 任維廉; 胡凱傑; William Jen; Kai Chieh Hu; 運輸與物流管理學系
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