運用工廠資訊自動化提升企業製造競爭力

Abstract

在產業的激烈競爭下「交期」、「品質」及「成本」(Delivery，Quality，Cost; DQC)是製造業的重要管理指標，由於消費電子產品其輕、薄、短、小及產品生命週期短的特性，使製造的流程日益複雜、生產技術不斷再更新，如何使工廠能做到準時交貨、品質優良、成本低廉而有效率的現代工廠？如何建立工廠的核心技術，增加企業的競爭力並且能滿足客戶需求？是工廠管理所努力的方向，由於現場即時資訊系統(SFIS, Shop Floor Integrated System)是工廠管理的核心資訊系統，能滿足目前資訊產業多變化的生產模式，尤其在國際級的大客戶對生產資訊系統要求不斷提高，使得SFIS建置與運用在工廠的生產管理上更顯其重要性。 因此本研究的目的想要以個案研究的方式深入探討個案公司A公司的生產工廠，了解其導入SFIS的動機，SFIS的架構，導入的階段，及其如何得到顯著的效益，成功的關鍵因素與工廠資訊自動化發展方向，此研究期望提供相關廠商導入SFIS時之參考，提高他們導入與應用的成功率。

Under fierce competition in IT industry, ‘Delivery’、‘Quality’、‘Cost’ –DQC, have become an important indicator in manufacturing. Currently, the revolution of consumer products into smaller, thinner and lighter and the product life cycle has shortened. The manufacturing process has become more complicated, and the technology has continuously upgraded. With all these factors, how does the factory meet customers’ requirement: on-time delivery, quality, low cost, and efficiency, are becoming what manufacturers require to have as their competitiveness. SFIS, Shop Floor Integrated System, is the core competence of Information system, which is made to fulfill Multi-tasks manufacturing models. This model is especially important to provide a better service to multi-national companies, and enlightened the importance of production process. The purpose of this case study is to analyze the production process of “A” Corporation. In depth, the discussion of the intention of IT system, the structure of SFIS, the implementation process, and its effectiveness will be carried out. Also, to discuss the success factor and future SFIS structure will be carried out to provide others immediate SFIS information as valuable reference.